A Brief Study of Variation Theory in Quality Management

Variation is part of everyday life and exists all the time. Variation is the product of differences. Difference in nature of processes results in different products during the time. Proper diagnosis of variation patterns in minimizing the loss is necessary. Continuous quality improvement is regarded as successive reduction of performance variation for delivering high quality products to the customers. In Deming viewpoint, quality deviation is classified to two groups of common and special causes. Variation is not a new word, but understanding and concerns about it are modern. First step in performance variation management is acceptance and belief of variation. For proper management of variations, appropriate tools should be used for detection and display of them. Control are useful tools in recognition, analysis and removing process performance variations.